Privacy At A Glance
256-Bit SSL Encryption
All data transmitted between your device and our servers is strictly encrypted in transit.
No 3rd-Party Data Selling
We never sell, rent, or trade your personal information to third-party advertisers or data brokers.
Collected For App Functionality
Data is used only for account creation, ticket management, and lottery wallet balances.
Full Right to Erasure
You can request full deletion of your account and personal data at any time.
Information We Collect
When you use Shamaa Lottery (via our mobile application or web portal), we collect information that is strictly necessary to provide you with secure lottery and gaming services:
- Account Identification: When registering, you provide your full name, email address, username, optional phone number, and account country/city.
- Financial & Transaction Ledger: To operate your digital wallet, we store your wallet balance, deposit and withdrawal transaction histories, and ticket purchase receipts. We do not collect or store raw debit or credit card numbers.
- Device Permissions & Photos (Optional): If you choose to upload a payment proof receipt or profile image, the app may request permission to access your camera or photo library. This data is used solely for verification.
- Technical & Log Data: Device model, operating system version, anonymous crash logs, and IP addresses are recorded to protect your account against unauthorized logins, fraud, and system errors.
How We Use Your Information
We use the collected information exclusively for the following purposes:
- Managing your user profile, authentication, and secure login sessions.
- Issuing provably fair lottery tickets and recording winning payouts.
- Crediting wallet deposits (crypto USDT-TRC20 or verified bank transfer) and processing requested balance withdrawals.
- Detecting and preventing fraudulent transactions, automated bots, and duplicate accounts.
- Sending essential service notifications, including live draw announcements and security alerts.
Data Sharing & Disclosure
Shamaa Lottery DOES NOT share or sell user data with third-party advertisers, data brokers, or marketing networks.
Your data is only processed by trusted infrastructure service providers (such as our secure cloud hosting provider Fly.io) acting strictly on our behalf to deliver the service. We may only disclose personal information if required by court order, applicable regulatory authority, or legal law enforcement processes.
Data Security & Encryption
We implement enterprise-grade technical and organizational safeguards to protect your personal information:
- Encryption in Transit: 100% of network traffic between our mobile application, web portal, and backend server is encrypted using Transport Layer Security (TLS/HTTPS with 256-bit encryption).
- Cryptographic Password Hashing: Passwords are never stored in plaintext and are securely hashed using industry-standard algorithms (PBKDF2 / Argon2).
- Provably Fair Architecture: Game and lottery draw outcomes utilize cryptographic hashes (SHA-256) ensuring fairness and tamper-proof verification.
Account & Data Deletion Policy
In compliance with Google Play Developer policies and global privacy laws (including GDPR and CCPA), you have the right to request the complete deletion of your account and all associated personal data.
How to Request Account & Data Deletion:
- Method 1 (In-App): Navigate to your Account & Settings tab in the app, or use the Contact/Help section to submit an account closure request.
- Method 2 (Email Request): Send an email from your registered email address to support@shamaa.site with the subject line "Data Deletion Request" and include your username.
Upon receiving your verified request, we will permanently delete or anonymize your personal identifying information within 30 days. Please note that certain transaction records may be retained in anonymized form as required by financial auditing and anti-money laundering laws.
Age Policy (Strictly 18+)
Shamaa Lottery is strictly restricted to users who are at least 18 years old (or the legal age for participation in online gaming in your jurisdiction). We do not knowingly collect personal information from individuals under the age of 18. If we identify that a minor has created an account, the account and all associated data will be terminated immediately.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach out to our privacy and support team: